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Flat & low-slopeFree roof inspection with deck photos before we talk money - GAF and Owens Corning certified installation
Why Dallas Homeowners Choose CertainTeed Roofing
CertainTeed in Dallas means working with a contractor who knows exactly how these shingles behave under Texas sun and hail. We’re an independent CertainTeed service provider, not a factory-authorized dealer, which means our recommendations are driven by what we see on Dallas roofs, not by a manufacturer’s sales targets. Our crews have installed and repaired CertainTeed roofs across Dallas for over a decade, from starter strip to ridge cap, giving us hands-on familiarity with the full Landmark, XT, and Integrity lines. Call (432) 302-5605 for a free estimate on any CertainTeed repair or replacement.
Dallas homeowners choose CertainTeed because the brand offers a deep lineup: entry-level Landmark shingles that hold up well for the price, mid-grade Landmark Pro with better granule adhesion, and premium Presidential Shake and Northgate Class 4 for hail-prone neighborhoods. But every product line has its own failure patterns here, and knowing which one you have changes how we approach a repair. That’s the kind of knowledge you get from a crew that has pulled apart hundreds of CertainTeed roofs across DFW, not from a brochure.
Why Trust Mercer Roofing Co Dallas for Your CertainTeed Roofing?
Grant Whitlock, our owner, started on a tear-off crew in Los Angeles and completed the construction technology program at Los Angeles Trade-Technical College before spending nearly two decades working roofs across the Southwest. That experience means he has seen how CertainTeed products age in different climates, and he brings that flat, honest read to every job we take in Dallas. When he tells you a Landmark roof has five years left versus two, he’s counting granules, checking mat integrity, and looking at sealant strip condition, not guessing.
Our technicians work with CertainTeed products daily. They know the nailing patterns Landmark Pro requires, the way Presidential Shake lays at the eaves, and the specific sealant strip chemistry on Northgate Class 4 shingles. We use OEM-compatible repair methods and document everything so your CertainTeed warranty stays intact where it still applies. Before any work starts, we hand you a written price. Before our tech arrives, you get their name and photo. At the door, they badge in with a photo ID. That’s the Threshold Verified standard every Mercer Roofing Co Dallas technician meets, and it applies to every CertainTeed job we run, from a small shingle replacement to a full re-roof.
Styles & brands we work with






Common CertainTeed Roofing Problems We Fix in Dallas
CertainTeed shingles are solid products, but Dallas weather finds their weak points. If you need help, explore our Roof Repair services. Here are the five issues we see most often on CertainTeed roofs across the Metroplex:
- Granule loss on Landmark shingles after hailstorms. Hail fractures the ceramic granules off the asphalt mat, leaving bare black spots that absorb UV and accelerate aging. On a 2009 Landmark roof in North Dallas after last spring’s hailstorm, we found dime-sized granule loss across the south slope and a fractured fiberglass mat on nearly half the shingles. That roof got a full replacement with Landmark Pro in Weathered Wood. If the mat is intact and only granules are gone, a patch may work, but granule loss that exposes the mat means the shingle is done.
- Cracking along the sealant strip on Northgate Class 4 shingles. Northgate is a heavy, impact-rated shingle, but Dallas winter temperature swings, warm afternoons followed by freezing nights, can stress the sealant strip and cause hairline cracks. These cracks let wind lift the shingle edge and let water creep underneath. We inspect sealant strips closely on any Northgate roof older than eight years.
- Cupping and curling at the eaves on Presidential Shake. Presidential Shake is a thick, dimensional shingle that looks great but traps heat. When attic ventilation is poor, summer heat builds up under the decking and causes the shingle edges to cup upward at the eaves. It looks like wave distortion, and it gets worse every summer. The fix usually involves correcting ventilation first, then replacing the affected shingles.
- Nail pops around roof decking seams on older Landmark installations. Homes built in the 1990s and early 2000s often used thin OSB decking. Thermal expansion and contraction from Dallas heat pushes nails up through the shingle, creating small bumps that eventually tear through. We see this on Landmark roofs that are 15 to 20 years old, especially where decking sheets butt together. Each pop has to be reset or the shingle replaced.
- Failed vent boots and flashing on CertainTeed roofs from the 2000s. The shingles can be fine while the metal components fail. Galvanized vent boots corrode at the base, especially on the south and west exposures where sun and rain hit hardest. Flashing at chimneys and valleys pulls loose over time. We replace these with higher-grade components than the original spec, because Dallas heat eats cheap metal fast.
CertainTeed Parts & Our Repair-vs-Replace Approach
We use genuine CertainTeed shingles for color-matched repairs whenever possible. CertainTeed’s color lots shift slightly year to year, so we keep common Dallas colors in stock, Weathered Wood, Georgetown Gray, Moire Black, and a few others, to get you a match that doesn’t look patched. But for underlayment, flashing, and vent boots, we often install higher-grade aftermarket components that outperform what the original spec called for. A stainless steel vent boot costs a few dollars more than galvanized and lasts decades longer in Dallas heat. We’d rather put that on your roof than the same part that failed.
The repair-versus-replace call comes down to two questions. First, is the fiberglass mat intact? If hail or age has fractured the mat, patching is throwing money away. Second, can we lift the shingle without it cracking? Older CertainTeed shingles get brittle, and if we can’t get under them without breaking the tabs, a patch will cause more damage than it fixes. If the answer to either question points to replacement, we tell you straight. If a patch will hold, we patch with matching product and give you the written repair guarantee. Call (432) 302-5605 and we’ll take a look.
Our CertainTeed Service Process – Step by Step
Every CertainTeed job we run in Dallas follows the same disciplined sequence. No shortcuts, no surprises.
- 1
Diagnosis. We inspect the roof deck, underlayment, and shingle condition, looking for the specific failure modes we described above. For CertainTeed roofs we check sealant strip adhesion, granule embedment, and mat integrity, not just visible damage. We photograph everything and walk you through what we find.
- 2
Written price. Before any work starts, you get a line-item quote that includes materials, labor, and any decking or ventilation work we recommend. That price is the price. No change orders unless you add scope.
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Repair or installation. For repairs, we use genuine CertainTeed shingles for color match and upgraded aftermarket flashing, underlayment, and vent boots where they outperform the original spec. For replacements, we strip to the deck, replace any damaged OSB, and lay the new CertainTeed product to manufacturer spec.
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Testing. After the work, we run water tests on repaired areas and check every nail line, sealant strip, and flashing point. If a leak shows up later, the 365-Day Done Right Promise covers a free second visit.
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Warranty documentation. You get a written guarantee on every repair, included with every job. We document what we did, what parts we used, and what the guarantee covers for 365 days.
See the difference
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AfterCertainTeed Products We Service & Install in Dallas
We work across the CertainTeed residential lineup. Landmark and Landmark Pro are the workhorses of Dallas neighborhoods, and we install and repair them constantly. Presidential Shake and Presidential Shake TL show up on higher-end homes in Preston Hollow and Lakewood. Northgate Class 4 is what we recommend most often after a hail claim when homeowners want impact-rated protection without going to metal. We also service the XT line and Integrity starter and accessory products. Common Landmark colors we keep stocked locally include Weathered Wood, Georgetown Gray, and Moire Black, which covers most color-match repairs in the Dallas area.
If you’re considering a new CertainTeed roof in Dallas, we can quote Landmark, Landmark Pro, Presidential Shake, and Northgate Class 4, including full tear-off and decking repair. Ask us which line fits your budget and your hail exposure.
We Also Service These Brands
CertainTeed is one of the brands we know best, but we install and repair across the full shingle market. GAF and Owens Corning are both in our regular rotation, along with IKO, Atlas, Tamko, and Boral. If you have a mixed-brand roof or you’re comparing options, we’ll give you a straight read on how they actually perform in Dallas, not a sales pitch for one label.
FAQs – CertainTeed Roofing Service in Dallas
No, we are an independent CertainTeed service provider, not a factory-authorized dealer. That’s an important distinction. We install and repair CertainTeed products because we think they’re good shingles for the Dallas climate, not because we’re contractually bound to push them. Our recommendations are based on what we see on real roofs in this market. If another brand fits your situation better, we’ll tell you.
Usually, yes. CertainTeed has changed color names and formulations over the years, but we keep samples of common retired colors and work with a Dallas supplier who stocks close-match bundles. A perfect match on a 15-year-old roof isn’t realistic, the original has faded, but we can often get within a shade that’s invisible from the ground. The patched area will blend as the new shingles weather. Call (432) 302-5605 and we’ll bring our color samples out.
Waviness on Landmark shingles in Dallas usually means the decking underneath is moving. Thin OSB expands and contracts with temperature changes, and after years of summer heat cycling, the deck flexes and the shingles follow the contour. It can also signal a ventilation problem, trapped attic heat warping the sheathing. We check nail patterns, deck thickness, and vent airflow to find the root cause before recommending a fix. Sometimes it’s cosmetic, sometimes it’s a sign the deck needs replacement.
A properly executed repair using genuine CertainTeed Northgate shingles does not void the impact rating on the rest of the roof. The repaired area itself is only as strong as the installation. We follow CertainTeed’s nailing and sealant strip specs so the repaired section performs as close to the original as possible. For a detailed assessment of your Northgate roof after a hailstorm, call (432) 302-5605 for a free inspection.
Presidential Shake cupping at the eaves is almost always tied to attic heat. That thick dimensional shingle holds heat, and if your soffit or ridge vents are underperforming, the eaves trap hot air and the shingle edges curl. We replace the affected shingles and correct the ventilation problem so it doesn’t come back. Sometimes that means adding intake vents, sometimes balancing ridge vent airflow. We’ll explain what’s going on before we touch anything.
It depends on how many and where. A handful of nail pops can be reset and re-sealed with a color-matched shingle replacement. But if nail pops are scattered across the entire roof, that’s a decking problem, likely thin OSB that’s flexing too much. At that point, you’re often better off with a full replacement that includes new decking. We’ll show you photos and give you an honest read. Estimates are free, call (432) 302-5605.
Book Your CertainTeed Service in Dallas, TX
If you need CertainTeed repair in Plano or have a roof that’s showing its age after the last storm rolled through, we’ll send a background-checked, photo-badged technician to take a look. A roof shouldn’t be something you worry about. Let’s make sure yours isn’t. Call (432) 302-5605 to schedule your free estimate.
Written by Grant Whitlock, Owner at Mercer Roofing Co Dallas, serving Dallas since 2000.