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Boral Roofing Company in Dallas: What to Know First
An independent Boral roofing company in Dallas typically handles inspection, repair, and full replacement work on Boral clay and concrete tile roofs, with most repairs completed in a single visit once parts are confirmed and most full replacements running five to ten working days depending on roof size and weather. In Dallas, Boral tile roof repair work generally runs between $450 and $2,800 per repair, while full Boral roof replacements on an average Dallas home run $18,000 to $45,000 depending on tile series, underlayment choice, and roof complexity. This page is for Dallas homeowners who already own a Boral tile roof and need honest answers about what’s failing, what it costs, and who to call. If you’re looking for a Boral roofing company that puts the price in writing before work starts, call us at (432) 302-5605.
We’re Mercer Roofing Co Dallas, and we work on Boral tile roofs across Dallas, from Highland Park and Lakewood to Frisco and McKinney. We’re not affiliated with or authorized by Boral – we’re an independent Boral service provider, which means our only obligation is to you and your roof, not to any manufacturer’s sales quota.
- Every job starts with a written price. No work begins, and no invoice changes, until you’ve said yes to the number on paper.
- Every repair carries a written 365-day guarantee. If the same repair fails within the year, we come back and fix it at no charge.
- You know who’s coming before they arrive. We send the technician’s name and photo ahead, and they’ll present a photo ID badge at the door.
How Boral Products Fail – and How We Fix Them
Boral tile is genuinely strong stuff – their clay and concrete tiles routinely outlast the underlayment beneath them by decades. That’s the key fact most Dallas homeowners miss: the tile itself is rarely the first point of failure. Here’s what we actually see on Boral roofs across Dallas.
- Underlayment fatigue under Boral Estate and Boral Villa tiles. On homes built in the early 2000s with the original felt underlayment, we find paper-thin, brittle layers that have lost their water-shedding ability after two decades of North Texas heat and freeze-thaw cycles. The tile looks fine from the street, but water is getting through underneath. Fix: we lift the tile in the affected area, replace the underlayment with a modern synthetic, and reset the same tile – no tile replacement needed in most cases.
- Hairline cracking in Boral concrete tile from impact. North Texas hail – especially the kind that comes with spring supercells in areas like Plano and Allen – can create micro-fractures in concrete tile that open up over time. Dallas homeowners sometimes dismiss these as cosmetic, but a hairline crack becomes a water channel in the next hard freeze when moisture expands inside the tile. Fix: we evaluate each cracked tile, replace the ones that have separated, and check the surrounding tiles for hidden fractures before closing up.
- Broken tiles from improper walking. This is one we see a lot after cable installers, pest control visits, or inexperienced painters have been on the roof. Boral tile will crack if someone steps in the middle of the tile rather than on the overlap points. Fix: before any Boral repair, we document the damage, replace cracked tiles, and if the issue recurs, we’ll recommend installing permanent roof access points to keep future trades off the tile surface.
- Fastener corrosion at flashing points. Dallas has hard water and high humidity, and Boral tile roofs with old galvanized flashing regularly show rust and separation where the tile meets valleys, chimneys, and vents. The tile is fine; the metal is gone. Fix: we replace the flashing with corrosion-resistant alternatives, reseat the surrounding tiles, and seal the junction properly.
- Boral Barcelona and Boral Saxony tile slipping out of alignment. Some of Boral’s profile tiles – particularly the rounded S-shaped profiles – have a tongue-and-groove design that can shift when underlayment beneath them ripples or tears. Homeowners report a “loose tile” that rattles in wind. Fix: we reseat the tile, repair or replace the underlayment where it failed, and inspect the surrounding runs to ensure the row locks properly.
Styles & brands we work with






Our Boral Roofing Company Process
Here’s how a Boral roof job goes from first call to final cleanup at Mercer Roofing Co Dallas.
- 1
You call, a person answers. Seven days a week, 24 hours a day, you get a live human on the line, not a voicemail. We talk through what you’re seeing – leak, missing tile, sagging ridge line – and set a time to inspect.
- 2
The roofing company sends you their name and photo. Before your technician arrives, you get their name and photo by text or email. They arrive in a marked uniform and present a photo ID badge at the door before stepping foot on the property.
- 3
We inspect and document. Grant Whitlock or one of our senior techs walks the roof carefully (using the right access equipment so the tile isn’t damaged), checks the underlayment, flashing, valleys, and ridge lines, and takes photos of the specific issues.
- 4
We price the job in writing. Every Boral repair is priced line by line. You’ll see exactly what we’re doing, what parts are involved (OEM Boral where required; quality aftermarket where it’s functionally equivalent and doesn’t affect warranty coverage), and what it costs before any work begins.
- 5
We repair, then test. Once you approve the written price, we make the repair, then run water or perform a visual post-check to confirm the issue is resolved. We don’t leave until we’ve done that test.
- 6
We leave the roof clean. Old tile, old underlayment, used flashing – it all goes with us. You’ll get the written 365-day guarantee before we leave the driveway.
See the difference
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AfterWhat Boral Roofing Company Costs in Dallas
Boral roofing work in Dallas isn’t cheap, but the price should never be a surprise. Here are real numbers from jobs we’ve priced around the metroplex.
- Single tile replacement: $150 – $350 depending on tile series and access
- Localized underlayment repair under tile: $450 – $1,200 depending on the affected square footage
- Flashing replacement at valleys or penetrations: $600 – $1,800 per location
- Boral tile roof repairs from hail or impact: $800 – $2,800 per repair event
- Full Boral tile roof replacement: $18,000 – $45,000 for a typical Dallas home, driven by roof size, tile style (Boral’s entry concrete lines run lower than its premium clay profiles like Barcelona), underlayment system, and roof pitch
The biggest price mover is underlayment condition – if the tile is sound but the underlayment is gone, we can often preserve the original tile and restore the waterproofing layer, which saves thousands over a full replacement. The second biggest mover is accessibility: steep roofs, second-story sections, and heavy tree cover add labor hours. Call (432) 302-5605 for a free estimate with a written line-item quote.
Why Dallas Homeowners Call Mercer Roofing Co Dallas for Boral Work
Most roofing companies in Dallas can replace asphalt shingles. Far fewer understand how Boral tile roofs actually fail, and fewer still will hand you a written price and a written guarantee before touching the roof. That’s what we do.
We’re part of the Threshold Group family of home-service companies, founded in 2000. Every technician is background-checked, identity-verified, and dispatched under the Threshold Verified standard – that’s a real vetting process, not a tagline. We put the 365-Day Done Right Promise in writing on every repair: if the work isn’t right within a year, we make it right at no charge. And because Dallas homeowners sometimes need to move from tile to a different roof system – whether for budget reasons, insurance requirements, or architectural shifts – we also work with GAF, Owens Corning, CertainTeed, and other major shingle brands, so you’re never locked into a single option.
A roof shouldn’t be something you worry about. Let’s make sure yours isn’t.
FAQs
Boral tile products typically carry a manufacturer’s limited warranty on the tile itself for 50 years or more, but that warranty covers tile defects – not installation, underlayment, or repair work. Our written 365-day guarantee covers the repair itself. In most cases, hiring a qualified independent Boral roofing company for repairs does not void the manufacturer’s tile warranty, but we always confirm before touching a roof where the manufacturer’s coverage is in question. Call us at (432) 302-5605 if you want us to review your original warranty documentation during the estimate.
Yes, in most cases. Some Boral profiles and colorways have been discontinued or renamed over the years, but we source matching tile through salvage networks, new-old-stock suppliers, and occasionally a compatible current Boral series. If an exact match isn’t possible, we’ll show you the closest available option and price it in writing before any work starts.
If the tile itself is intact and the failure is localized – underlayment in one area, flashing at one penetration, a handful of cracked tiles – repair is almost always the right call and the lower cost. Full replacement becomes the right call when the underlayment has failed across the whole roof plane, when tile damage covers a large area after severe hail, or when the decking underneath shows structural problems. We’ll tell you if your roof has repair years left; Grant Whitlock’s known for being straight about what a roof actually needs versus what it doesn’t.
For active leaks and storm damage, we prioritize calls and can usually schedule an inspection within one to two business days across the Dallas – Fort Worth metro. Repairs are typically scheduled within a week of the written estimate, faster for urgency cases like open leaks or missing tiles over living spaces. Call (432) 302-5605 and a live person will get you on the schedule.
Written by Grant Whitlock, Owner, Mercer Roofing Co Dallas at Mercer Roofing Co Dallas, serving Dallas and nearby areas.